Dual control with 2 mute buttons. Compact for storage when not in use.
Dual control with 2 mute buttons Listen-in only or train/take over call
Works with wired or wireless headsets or a mix
Use with Agent, Plantronics, Jabra and Sennheiser headsets
Works with most makes of telephones with 2.5mm connection. Perfect for Call Centers
Description
Side-by-side training is a key ingredient of any call centre training program. This has just got easier with the introduction of a small headset adaptor.
The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
Product Details
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Customer Reviews
Average Customer Review: ( 1 customer reviews )
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Most Helpful Customer Reviews
Doesn't work as described Feb 10, 2012
By Walter Mitchell This product did not work with Cisco SPA504 phones. The recipient could hear but not very well, lot's of feedback. The call center could not hear the caller.
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